Results for
Business and Work Skills
BSB40520 Certificate IV in Leadership and Management

BSB40520 Certificate IV in Leadership and Management

BSB40520 – Certificate IV in Leadership and Management - Sydney Course Is developing your leadership and supervisory skills on your priority list? The Certificate IV in Leadership and Management qualification is great for Team Leaders, Supervisors, Leading Hands and Coordinators who report to a Manager. It is also a great way to develop management skills to take your career to the next level. The Certificate IV in Leadership and Management is relevant for any organisation or... Read more
Assessments are made against units of competency from the Certificate IV in Leadership and Management BSB40520.
  • Lead and facilitate a team (BSBXTW401)
  • Articulate, present and debate ideas (BSBCRT412)
  • Apply critical thinking to work practices (BSBCRT411)
  • Build and maintain business relationships (BSBTWK401)
  • Manage personal health and wellbeing (BSBPEF401)
  • Coordinate business operational plans (BSBOPS402)
  • Develop personal work priorities (BSBPEF402)
  • Lead team effectiveness (BSBLDR414)
  • Demonstrate leadership in the workplace (BSBLDR411)
  • Lead effective workplace relationships (BSBLDR413)
  • Apply communication strategies in the workplace (BSBXCM401)
  • Communicate effectively as a workplace leader (BSBLDR412)
BSB40520 Certificate IV in Leadership and Management

<h3 id="header-bsb40520--certificate-iv-in-leadership-and-management---sydney-course">BSB40520 – Certificate IV in Leadership and Management - Sydney Course</h3>

<p>Is developing your leadership and

...
Self paced

2026-11-09 2026-11-09

ENROLLING NOW!! CALL 1300 845 888

Self Paced - Learn in your own time and schedule

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $6,140

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.

TRAINER SUPPORT IS AVAILABLE FOR ALL ONLINE COURSES

  • FACE TO FACE WITH TRAINER BY ARRANGEMENT (MAXIMUM OF 20 HOURS OVER DURATION OF COURSE)
  • EMAIL CORRESPONDENCE WITH TRAINER
  • PHONE CORRESPONDENCE WITH TRAINER
BSB40120 Certificate IV in Business

BSB40120 Certificate IV in Business

BSB40120 Certificate IV in Business - Sydney Course Take the next step in your career and gain a qualification that will help give you an edge over the competition! With cloud-computing taking over and customers engaging online rather than in-store, businesses are looking for people who can excel in a fast paced work environment. The BSB40120 Certificate IV in Business course will help you develop outstanding administrative and organisational skills, learn to analyse and evaluate... Read more
Assessments are made against units of competency from the Certificate IV in Business BSB40120.
  • Implement customer service strategies (BSBOPS404)
  • Write complex documents (BSBWRT411)
  • Organise business meetings (BSBOPS405)
  • Build and maintain business relationships (BSBTWK401)
  • Coordinate business resources (BSBOPS401)
  • Manage personal health and wellbeing (BSBPEF401)
  • Use digital technologies to collaborate in a work environment (BSBTEC404)
  • Develop personal work priorities (BSBPEF402)
  • Apply critical thinking to work practices (BSBCRT411)
  • Implement and monitor WHS policies, procedures and programs (BSBWHS411)
  • Implement and monitor environmentally sustainable work practices (BSBSUS411)
  • Apply communication strategies in the workplace (BSBXCM401)
BSB40120 Certificate IV in Business

<h3 id="header-bsb40120-certificate-iv-in-business---sydney-course">BSB40120 Certificate IV in Business - Sydney Course</h3>

<p>Take the next step in your career and gain a qualification that will

...
Self paced

2026-11-09 2026-11-09

ENROLLING NOW!! CALL 1300 845 888

Self Paced - Learn in your own time and schedule

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $6,410

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.

TRAINER SUPPORT IS AVAILABLE FOR ALL ONLINE COURSES

  • FACE TO FACE WITH TRAINER BY ARRANGEMENT (MAXIMUM OF 20 HOURS OVER DURATION OF COURSE)
  • EMAIL CORRESPONDENCE WITH TRAINER
  • PHONE CORRESPONDENCE WITH TRAINER
BSB40120 Certificate IV in Business

<h3 id="header-bsb40120-certificate-iv-in-business---sydney-course">BSB40120 Certificate IV in Business - Sydney Course</h3>

<p>Take the next step in your career and gain a qualification that will

...
Self paced

2026-11-09 2026-11-09

ENROLLING NOW!! CALL 1300 845 888

Self Paced - Learn in your own time and schedule

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $6,190

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.

TRAINER SUPPORT IS AVAILABLE FOR ALL ONLINE COURSES

  • FACE TO FACE WITH TRAINER BY ARRANGEMENT (MAXIMUM OF 20 HOURS OVER DURATION OF COURSE)
  • EMAIL CORRESPONDENCE WITH TRAINER
  • PHONE CORRESPONDENCE WITH TRAINER
BSB30220 Certificate III in Entrepreneurship and New Business

BSB30220 Certificate III in Entrepreneurship and New Business

BSB30220 Certificate III in Entrepreneurship and New Business - Sydney Course Are you dreaming of that opportunity to start your own business and become your own boss? Starting a micro business is a great option for those who have the desire to start a new journey. Many people already have a skill set that they would like to put into action and find it difficult to find a job in their specific field of expertise. This course is an introductory qualification that covers the core... Read more
Assessments are made against units of competency from the Certificate III in Entrepreneurship and New Business BSB30220.
  • Develop self-awareness (BSBPEF302)
  • Address compliance requirements for new business ventures (BSBESB305)
  • Organise finances for new business ventures (BSBESB303)
  • Develop and use a personal budget (FNSFLT201)
  • Determine resource requirements for new business ventures (BSBESB304)
  • Investigate business opportunities (BSBESB301)
  • Engage in workplace communication (BSBXCM301)
  • Organise personal work priorities (BSBPEF301)
  • Identify business risk (BSBOPS302)
  • Develop and present business proposals (BSBESB302)
BSB30220 Certificate III in Entrepreneurship and New Business

<h3 id="header-bsb30220-certificate-iii-in-entrepreneurship-and-new-business---sydney-course">BSB30220 Certificate III in Entrepreneurship and New Business - Sydney Course</h3>

<p>Are you dreaming of

...
Self paced

2026-11-09 2026-11-09
Remote Learning - Sydney

ENROLLING NOW!! CALL 1300 845 888

Note: Remote Learning classes will include 4-6 on campus workshops.

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $5,600

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.

Self-Esteem and Confidence Building Workshop

Self-Esteem and Confidence Building Workshop

Self-Esteem and Confidence Building Workshop - Sydney Course What is self-esteem? When do we run into problems with self-esteem? In this workshop we are going to investigate steps towards a healthy self-esteem and build a more confident you! Throughout the workshop, we will assess the thought processes that effect your self-esteem, explore positive steps towards a healthier self-esteem and general well-being, help you to become more confident and find out where to get help when you... Read more
Assessments are made against units of competency.
  • Undertake a simple investigation of health and wellbeing (VU22402)
Intermediate Computer Skills for Work and Study

Intermediate Computer Skills for Work and Study

Intermediate Computer Skills for Work and Study - Sydney Course In this Intermediate Computer Skills for Work and Study course, you will build on your basic computer skills to become more tech savvy! You will develop highly sought after digital skills and knowledge that are required in most business operations. This course will help you understand and use different business technology to hold meetings and presentations, develop official documentation, eye-catching desktop published... Read more
Assessments are made against units of competency from the Certificate II in Applied Digital Technologies ICT20120.
  • Securely manage personally identifiable information and workplace information (BSBXCS303)
  • Use computer operating systems and hardware (ICTICT213)
  • Operate database applications (ICTICT210)
  • Participate in sustainable work practices (BSBSUS211)
  • Design and produce business documents (BSBTEC301)
  • Create electronic presentations (BSBTEC303)
  • Use digital technologies to communicate in a work environment (BSBTEC202)
  • Operate application software packages (ICTICT214)
  • Operate digital media technology packages (ICTICT215)
  • Use digital technology for non-routine workplace tasks (FSKDIG003)
  • Design and produce spreadsheets (BSBTEC302)
  • Contribute to the health and safety of self and others (BSBWHS211)
Career Guidance - ERS Career Development Assessment

Career Guidance - ERS Career Development Assessment

ERS Career Development Assessment - Sydney Course The MCC Careers Centre provides face-to-face professional careers guidance along with the Employment Readiness Scale™ (ERS) tool. The ERS is an online self-assessment tool that measures how ready you are for work, identifies gaps in work readiness, creates action plans to move you towards becoming work ready and makes referrals to programs and services to help you find work. This course is suitable for adults, including graduates,... Read more
Assessments are made against units of competency.
  • Prepare to participate in a learning environment (FSKLRG001)
BSB30120 Certificate III in Business (Customer Engagement)

BSB30120 Certificate III in Business (Customer Engagement)

BSB30120 Certificate III in Business (Customer Engagement) - Sydney Course The BSB30120 Certificate III in Business (Customer Engagement) course is suitable for students that are looking to build skills for a wide variety of customer service-based employment opportunities. In this customer engagement course, students will develop skills that are relevant to a wide range of business environments that provide a service to customers. With a strong focus on communication skills and... Read more
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Assist with maintaining workplace safety (BSBWHS311)
  • Deliver and monitor a service to customers (BSBOPS304)
  • Support personal wellbeing in the workplace (BSBPEF201)
  • Design and produce business documents (BSBTEC301)
  • Organise personal work priorities (BSBPEF301)
  • Participate in sustainable work practices (BSBSUS211)
  • Use inclusive work practices (BSBTWK301)
  • Write simple documents (BSBWRT311)
  • Engage in workplace communication (BSBXCM301)
  • Apply critical thinking skills in a team environment (BSBCRT311)
  • Process customer complaints (BSBOPS305)
  • Assist with customer difficulties (SIRXCEG002)
  • Advise on products and services (SIRXPDK001)
Basic Computer Skills for Work and Study

Basic Computer Skills for Work and Study

Basic Computer Skills for Work and Study - Sydney Course Basic Computer Skills for Work and Study is a great computer course for beginners. This course will help you develop your basic computer and digital technology skills for personal use, study or at work. In this hands-on course, you will learn to use computers for routine personal and workplace related tasks including, accessing, creating, saving and managing Microsoft Word documents and Microsoft Excel spreadsheets, using the... Read more
Assessments are made against units of competency from the Certificate I in Skills for Vocational Pathways FSK10219.
  • Construct simple tables and graphs for work (FSKNUM013)
  • Write simple workplace formatted texts (FSKWTG005)
  • Research using the internet (BSBTEC203)
  • Use business software applications (BSBTEC201)
  • Write simple workplace information (FSKWTG006)
  • Use oral communication skills for effective workplace presentations (FSKOCM005)
  • Use digital technology for short and basic workplace tasks (FSKDIG001)
  • Use digital technology for routine and simple workplace tasks (FSKDIG002)
  • Use simple strategies for work-related learning (FSKLRG008)
  • Identify common digital media (VU22383)
  • Operate digital devices (BSBTEC101)
Career  Development - Employment Readiness Program

Career Development - Employment Readiness Program

Career Development - Employment Readiness Program - Sydney Course Whether you are a job seeker or planning a career change, we can help you on your journey to getting the right skills for your next job! The Macquarie Community College Careers Centre provides a face-to-face professional employment readiness program that is supported by the Employment Readiness Scale™ (ERS) tool. This is an eight week program, with two face to face sessions per week.  The Employment Readiness Scale™... Read more
Assessments are made against units of competency.
  • Create texts of limited complexity for personal purposes (VU22391)
  • Identify learning objectives (VU22342)
  • Prepare to participate in a learning environment (FSKLRG001)
  • Use routine strategies for career planning (FSKLRG010)
  • Use oral communication skills for effective workplace presentations (FSKOCM005)
  • Undertake a simple investigation of health and wellbeing (VU22402)
  • Create texts of limited complexity to participate in the workplace (VU22393)
  • Use strategies to identify job opportunities (FSKLRG007)
  • Write routine workplace texts (FSKWTG009)
  • Interact effectively with others at work (FSKOCM007)
  • Use short and simple strategies for career planning (FSKLRG003)
  • Engage with texts of limited complexity for employment purposes (VU22388)
  • Use digital technology for routine and simple workplace tasks (FSKDIG002)
  • Create simple texts for employment purposes (VU22367)
  • Interviews 101 (CSO202306)
  • Building connections (CSO202305)

BSB20120 Certificate II in Workplace Skills (Basic Work Skills)

BSB20120 Certificate II in Workplace Skills (Basic Work Skills) - Sydney Course Do you need basic office and work skills to help you get the job you want? The key to gaining and keeping a job is to have the right skills and attitudes expected of job seekers and entry level employees. This basic office and workplace skills course (BSB20120 Certificate II in Workplace Skills) aims to help those with limited workplace experience gain practical skills, in a supportive educational... Read more
Assessments are made against units of competency from the Certificate II in Workplace Skills BSB20120.
  • Use business software applications (BSBTEC201)
  • Apply communication skills (BSBCMM211)
  • Contribute to the health and safety of self and others (BSBWHS211)
  • Deliver a service to customers (BSBOPS203)
  • Research using the internet (BSBTEC203)
  • Work effectively in business environments (BSBOPS201)
  • Collect and record data (BSBDAT201)
  • Participate in sustainable work practices (BSBSUS211)
  • Use digital technologies to communicate in a work environment (BSBTEC202)
  • Plan and apply time management (BSBPEF202)