Macquarie Community College

BSB30120 Certificate III in Business (Customer Engagement)

BSB30120 Certificate III in Business (Customer Engagement) - Sydney Course The BSB30120 Certificate III in Business (Customer Engagement) course is suitable for students that are looking to build skills for a wide variety of customer service-based employment opportunities. In this customer engagement course, students will develop skills that are relevant to a wide range of business environments that provide a service to customers. With a strong focus on communication skills and... Read more

Assessments are made against units of competency from the Certificate III in Business BSB30120.

Assist with maintaining workplace safety (BSBWHS311)
Deliver and monitor a service to customers (BSBOPS304)
Support personal wellbeing in the workplace (BSBPEF201)
Design and produce business documents (BSBTEC301)
Organise personal work priorities (BSBPEF301)
Participate in sustainable work practices (BSBSUS211)
Use inclusive work practices (BSBTWK301)
Write simple documents (BSBWRT311)
Engage in workplace communication (BSBXCM301)
Apply critical thinking skills in a team environment (BSBCRT311)
Process customer complaints (BSBOPS305)
Assist with customer difficulties (SIRXCEG002)
Advise on products and services (SIRXPDK001)

SIT20322 Certificate II in Hospitality

SIT20322 Certificate II in Hospitality - Sydney Course GET REAL EXPERIENCE AT A COMMERCIAL CAFE RUN BY DARCY ST PROJECT IN PARTNERSHIP WITH MACQUARIE COMMUNITY COLLEGE! The hospitality sector is currently facing a skills shortage and a wide variety of jobs are available to people looking to start a career or get some casual or part time work. This hospitality course is an introductory qualification that covers the core skills required to work in hospitality. Students will gain the... Read more

Assessments are made against units of competency from the Certificate II in Hospitality SIT20322.

Source and use information on the hospitality industry (SITHIND006)
Use hygienic practices for food safety (SITXFSA005)
Participate in safe work practices (SITXWHS005)
Process financial transactions (SITXFIN007)
Show social and cultural sensitivity (SITXCOM007)
Work effectively with others (BSBTWK201)
Serve food and beverage (SITHFAB027)
Interact with customers (SITXCCS011)
Source and present information (SITXCOM006)
Prepare and serve espresso coffee (SITHFAB025)
Use hospitality skills effectively (SITHIND007)
Clean kitchen premises and equipment (SITHKOP009)

Introduction to Hospitality

Introduction to Hospitality - Sydney course GET REAL EXPERIENCE AT A COMMERCIAL CAFE RUN BY DARCY ST PROJECT IN PARTNERSHIP WITH MACQUARIE COMMUNITY COLLEGE! The hospitality sector is currently facing a skills shortage and a wide variety of jobs are available to people looking to start a career or get some casual or part time work. This Introduction to Hospitality course covers the core skills required to work in hospitality. Students will gain the knowledge and hands-on... Read more

Assessments are made against units of competency.

Prepare and serve espresso coffee (SITHFAB025)
Interact with customers (SITXCCS011)
Clean premises and equipment (SITHACS009)
Participate in safe work practices (SITXWHS005)
Process financial transactions (SITXFIN007)
Use hygienic practices for food safety (SITXFSA005)

Barista Skills

Barista Skills - Short Sydney course GET REAL EXPERIENCE AT A COMMERCIAL CAFE RUN BY DARCY ST PROJECT IN PARTNERSHIP WITH MACQUARIE COMMUNITY COLLEGE! The hospitality sector is currently facing a skills shortage and a wide variety of jobs are available to people looking to start a career or get some casual or part time work. This hospitality course provides the knowledge and hands-on experience to enable people to work in a café making great coffee. This short Barista Skills course... Read more

Assessments are made against units of competency.

Prepare and serve espresso coffee (SITHFAB025)
Use hygienic practices for food safety (SITXFSA005)

Property Styling - Home Owner DIY Staging Workshop

Property Styling - Home Owner DIY Staging Workshop - Sydney Course We offer training in face to face and/or online learning formats. Please see scheduled class for delivery format. Online classes delivered via livestream video over Zoom. When selling your home or investment property, presentation is a critical part of the selling process. Whilst it is not guaranteed, general statistics in the industry indicate that styling a property for sale can add up to 5% - 10% to your sales... Read more

Basic Computer Skills for Work and Study

Basic Computer Skills for Work and Study - Sydney Course Basic Computer Skills for Work and Study is a great computer course for beginners. This course will help you develop your basic computer and digital technology skills for personal use, study or at work. In this hands-on course, you will learn to use computers for routine personal and workplace related tasks including, accessing, creating, saving and managing Microsoft Word documents and Microsoft Excel spreadsheets, using the... Read more

Assessments are made against units of competency from the Certificate I in Skills for Vocational Pathways FSK10219.

Construct simple tables and graphs for work (FSKNUM013)
Write simple workplace formatted texts (FSKWTG005)
Research using the internet (BSBTEC203)
Use business software applications (BSBTEC201)
Write simple workplace information (FSKWTG006)
Use oral communication skills for effective workplace presentations (FSKOCM005)
Use digital technology for short and basic workplace tasks (FSKDIG001)
Use digital technology for routine and simple workplace tasks (FSKDIG002)
Use simple strategies for work-related learning (FSKLRG008)
Identify common digital media (VU22383)
Operate digital devices (BSBTEC101)

Photography - Intermediate

Photography - Intermediate - Sydney Course We offer training in face to face and/or online learning formats. Please see scheduled class for delivery format. Online classes delivered via livestream video over Zoom. The Photography – Intermediate course extends a student’s knowledge of basic photography skills that they may have learned by attending the Photography – Introduction course or through similar courses or personal experiences. It is ideal for students with access to an SLR... Read more

This course has no current classes. Please join the waiting list. Click here

Novel Writing Bootcamp

Novel Writing Bootcamp- Sydney Course We offer training in face to face and/or online learning formats. Please see scheduled class for delivery format. Online classes delivered via livestream video over Zoom. Are you thinking about (or are!) writing a novel but need help and guidance? Or have you finished writing and now don’t know what to do with your story? In this comprehensive course, we will define and discuss popular novel genres, where you novel stands in the market, plus... Read more

Related Courses

Tech Savvy Seniors - Video Calling

Tech Savvy Seniors - Video Calling - Sydney Course Do you want to to see, hear and talk to your friends and family from anywhere in the world? Or participate in activities, events and appointments from a distance? Video Calling is a powerful tool that can help you connect with your friends and family like never before! In this Video Calling course you will learn to use common video calling applications in safe and appropriate ways. Whether you've never used Video Calling or new to... Read more

Related Courses

Zumba® Fitness

Zumba® Fitness- Sydney Course Zumba® takes the "work" out of workout, by mixing low-intensity and high-intensity moves for an interval-style, calorie-burning dance fitness party. Once the Latin and World rhythms take over, you'll see why Zumba® Fitness classes are often called exercise in disguise. Super effective? Check. Super fun? Check and check. Zumba® has many benefits providing you with a total workout, combining all elements of fitness – cardio, muscle conditioning, balance... Read more