Macquarie Community College

BSB30120 Certificate III in Business (Customer Engagement)

BSB30120 Certificate III in Business (Customer Engagement) - Sydney Course The BSB30120 Certificate III in Business (Customer Engagement) course is suitable for students that are looking to build skills for a wide variety of customer service-based employment opportunities. In this customer engagement course, students will develop skills that are relevant to a wide range of business environments that provide a service to customers. With a strong focus on communication skills and... Read more

Assessments are made against units of competency from the Certificate III in Business BSB30120.

Assist with maintaining workplace safety (BSBWHS311)
Deliver and monitor a service to customers (BSBOPS304)
Support personal wellbeing in the workplace (BSBPEF201)
Design and produce business documents (BSBTEC301)
Organise personal work priorities (BSBPEF301)
Participate in sustainable work practices (BSBSUS211)
Use inclusive work practices (BSBTWK301)
Write simple documents (BSBWRT311)
Engage in workplace communication (BSBXCM301)
Apply critical thinking skills in a team environment (BSBCRT311)
Process customer complaints (BSBOPS305)
Assist with customer difficulties (SIRXCEG002)
Advise on products and services (SIRXPDK001)

SIT20322 Certificate II in Hospitality

SIT20322 Certificate II in Hospitality - Sydney Course GET REAL EXPERIENCE AT A COMMERCIAL CAFE RUN BY DARCY ST PROJECT IN PARTNERSHIP WITH MACQUARIE COMMUNITY COLLEGE! The hospitality sector is currently facing a skills shortage and a wide variety of jobs are available to people looking to start a career or get some casual or part time work. This hospitality course is an introductory qualification that covers the core skills required to work in hospitality. Students will gain the... Read more

Assessments are made against units of competency from the Certificate II in Hospitality SIT20322.

Source and use information on the hospitality industry (SITHIND006)
Use hygienic practices for food safety (SITXFSA005)
Participate in safe work practices (SITXWHS005)
Process financial transactions (SITXFIN007)
Show social and cultural sensitivity (SITXCOM007)
Work effectively with others (BSBTWK201)
Serve food and beverage (SITHFAB027)
Interact with customers (SITXCCS011)
Source and present information (SITXCOM006)
Prepare and serve espresso coffee (SITHFAB025)
Use hospitality skills effectively (SITHIND007)
Clean kitchen premises and equipment (SITHKOP009)

Stay Well and Energised with Meal Planning and Healthy Eating

Come along and be inspired to live a healthier life with the power of food and make informed healthy eating choices! Learn about what a healthy diet looks like, what foods can impact your wellbeing and mood, understand food ingredients and prepare nutritious meals. This workshop will also cover how to shop for the right ingredients on any budget. Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in Blacktown,... Read more

Sustainable Fashion - Upcycle, Recycle and Creative Mending

Sustainable Fashion: Upcycle, Recycle and Creative Mending - Sydney Course Slow Fashion is the new trend, but with more style! If you are an advocate for environmental and social justice in the fashion industry, and want to learn the skills to upcycle or recycle your clothing and have basic sewing skills, then this course is for you! Do you have some jeans you love, but they need mending? Do you have a dress that needs to be altered and upcycled? Come along and join the Creative... Read more

This course has no current classes. Please join the waiting list. Click here

Photography - Intermediate

Photography - Intermediate - Sydney Course We offer training in face to face and/or online learning formats. Please see scheduled class for delivery format. Online classes delivered via livestream video over Zoom. The Photography – Intermediate course extends a student’s knowledge of basic photography skills that they may have learned by attending the Photography – Introduction course or through similar courses or personal experiences. It is ideal for students with access to an SLR... Read more

This course has no current classes. Please join the waiting list. Click here

CHC33021 Certificate III in Individual Support (Ageing and Disability)

CHC33021 Certificate III in Individual Support (Ageing and Disability) - Sydney If you’re looking for a career where you can make a difference in a person’s life, have great personal satisfaction as well as flexible hours, then a career in providing individual support services to the elderly or people with a disability, could be for you. The CHC33021 Certificate III in Individual Support (Ageing and Disability) is your first step in opening the door to a challenging and rewarding... Read more

Assessments are made against units of competency from the Certificate III in Individual Support CHC33021.

Support community participation and social inclusion (CHCDIS012)
Apply basic principles and practices of infection prevention and control (HLTINF006)
Contribute to ongoing skills development using a strengths-based approach (CHCDIS011)
Deliver care services using a palliative approach (CHCPAL003)
Work effectively in disability support (CHCDIS020)
Follow safe work practices for direct client care (HLTWHS002)
Communicate and work in health or community services (CHCCOM005)
Provide individualised support (CHCCCS031)
Facilitate the empowerment of people receiving support (CHCCCS038)
Work effectively in aged care (CHCAGE013)
Support independence and wellbeing (CHCCCS040)
Work legally and ethically (CHCLEG001)
Work with diverse people (CHCDIV001)
Recognise healthy body systems (CHCCCS041)
Provide support to people living with dementia (CHCAGE011)

Dogs Matter - Understanding your Dog and Problem Solving

Dogs Matter - Understanding your Dog and Problem Solving - Sydney Course Discover the secrets to understanding and solving dog problems. Designed for first-time dog owners and those facing canine issues, this course equips you with the knowledge to connect with your dog and resolve any challenges. No prior experience needed! This course is designed to help you understand and work with your dog, and achieve the companion dog of your dreams! Understanding the different... Read more

Coffee Club English

Coffee Club English - Advanced English for a Barista - Sydney Course Do you need to improve your English for a career in hospitality? Do you need to improve your English for a career as a Barista? Macquarie Community College is a leading provider of English teaching, offering you an inclusive and supportive environment in which to learn. This Coffee Club English - Advanced English course will give you further training in learning strategies, workplace reading and writing,... Read more

Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20119.

Write routine workplace texts (FSKWTG009)
Use oral communication skills to participate in workplace teams (FSKOCM006)
Use strategies to respond to routine workplace problems (FSKLRG009)
Interact effectively with others at work (FSKOCM007)
Read and respond to routine workplace information (FSKRDG010)
Estimate, measure and calculate with routine metric measurements for work (FSKNUM015)
Complete routine workplace formatted texts (FSKWTG008)
Read and respond to information in routine visual and graphic texts (FSKRDG008)
Use routine strategies for work-related learning (FSKLRG011)
Create texts of limited complexity to participate in the workplace (VU22393)
Use hygienic practices for food safety (SITXFSA005)
Calculate with whole numbers and familiar fractions, decimals and percentages for work (FSKNUM014)
Prepare and serve espresso coffee (SITHFAB025)
Use digital technology for non-routine workplace tasks (FSKDIG003)

Tech Savvy Seniors - Introduction to Email: Part 1

Tech Savvy Seniors - Introduction to Email: Part 1 - Sydney Course Email is one of the fundamental internet technologies, a tool used by nearly every person with an internet connection. It allows you to, at almost no cost, to send a letter of unlimited length to one person – or many people at once. It arrives almost instantly, and they can reply straight away. Through email, you can connect and communicate with people all over the world for social, personal or business reasons.... Read more

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Tech Savvy Seniors - Introduction to Email: Part 2

Tech Savvy Seniors - Introduction to Email: Part 2 - Sydney Course Now that you have an email account set up and learned the basics of addressing and typing up emails, it’s time to learn some of the tricks and traps of using email. Did you know that you can send a single email to an infinite number of people at once, making it perfect for invitations and groups messages? And that when you send it, you can hide the names of the recipients? Or that you can set up an address book with... Read more