Macquarie Community College

Handling Difficult Conversations at Work

Handling Difficult Conversations at Work - Sydney Course Learn how to handle people who are challenging and difficult through this interactive and practical workshop. Ideal for employees who come into contact with external and internal individuals. Explore topics and techniques and use these to apply to your own situation. Recognise and understand behaviours, learn what to say and how to say it, find out strategies on how to reach an agreement, and learn how to find better... Read more

Living Mindfully - ''I Brush My Thoughts"

Living Mindfully - ''I Brush My Thoughts" - Sydney Course “Life is 10% what happens to you and 90% how you react.” Charles R. Swindoll This self-improvement course is for those who wish to live mindfully and improve their relationship with themselves, with others and with their circumstances. It has been estimated that between 60,000 to 70,000 thoughts cross our minds on a daily basis but 95% of them are recycled, about the past (that we can do nothing about) or the future (which... Read more

Introduction to Animal Flow®: The newest bodyweight movement system

Introduction to Animal Flow®: The newest bodyweight movement system - Sydney Course Animal Flow® is a ground-based, bodyweight movement system designed to improve a range of skills including speed, power, endurance, flexibility, mobility, and stability — the idea being that you can tailor your routine to suit your goals. Animal Flow® is a low impact, total body exercise program that uses movement patterns which combines crawling, rolling, jumping, rotating and crouching to work... Read more

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Abstract Landscapes for Beginners

Abstract Landscapes for Beginners - Sydney Course Are you interested in exploring your creative side and building on your painting skills? Do you want to create stunning abstract landscape paintings using acrylic paint on canvas and ink on paper? If so, then try out our new Abstract Landscapes for Beginners course! Designed for all levels, this course is suitable for beginners with little to no experience in painting abstracts, and for the more advanced students, who will be... Read more

English for Work and Study - Advanced

English for Work and Study - Advanced - Sydney Course Do you need to improve your English for work and study? Macquarie Community College is a leading provider of English teaching, offering you an inclusive and supportive environment in which to learn. This English for Work and Study - Advanced course (FSK20119 Certificate II in Skills for Work and Vocational Pathways) will give you further training in learning strategies, workplace reading and writing, numeracy, oral communication... Read more

Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20119.

Use strategies to respond to routine workplace problems (FSKLRG009)
Use oral communication skills for effective workplace presentations (FSKOCM005)
Complete routine workplace formatted texts (FSKWTG008)
Write routine workplace texts (FSKWTG009)
Read and respond to information in routine visual and graphic texts (FSKRDG008)
Use oral communication skills to participate in workplace teams (FSKOCM006)
Undertake a simple investigation of an environmental issue (VU22403)
Estimate, measure and calculate with routine metric measurements for work (FSKNUM015)
Use routine strategies for work-related learning (FSKLRG011)
Interact effectively with others at work (FSKOCM007)
Read and respond to routine workplace information (FSKRDG010)
Identify features of the health care system (VU22381)
Identify features of the education system (VU22380)
Use oral communication skills to participate in workplace meetings (FSKOCM004)

HLTAID011 Provide First Aid

HLTAID011 Provide First Aid - Sydney Course This one day course delivers basic instruction in the assessment and application of first aid for casualties, the initial response to an emergency, injury or illness. This is not a replacement for professional medical care but is ideal for business Work Health and Safety (WHS) compliance, when undertaken by an employee or manager. HLTAID011 - Provide First Aid unit is undertaken at the same time as: HLTAID009 Provide Cardiopulmonary... Read more

Assessments are made against units of competency.

Provide cardiopulmonary resuscitation (HLTAID009)
Provide First Aid (HLTAID011)
Provide basic emergency life support (HLTAID010)

HLTAID009 Provide Cardiopulmonary Resuscitation

HLTAID009 Provide Cardiopulmonary Resuscitation (CPR) - Sydney Course This one day course delivers basic instruction in the assessment and application of performing cardiopulmonary resuscitation (CPR). This is not a replacement for professional medical care but is ideal for business Work Health and Safety (WHS) compliance, when undertaken by an employee or manager. Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in... Read more

Assessments are made against units of competency.

Provide cardiopulmonary resuscitation (HLTAID009)

HLTAID012 Provide First Aid in an education and care setting

HLTAID012 Provide First Aid in an Education and Care Setting This one day course, HLTAID012 Provide First Aid in an Education and Care Setting, delivers basic instruction in the assessment and application of first aid for infants, children and adults and what the initial response to an emergency, injury or illness should be. This is not a replacement for professional medical care but is required information for educators and support staff for business Work Health and Safety (WHS)... Read more

Assessments are made against units of competency.

Provide First Aid in an education and care setting (HLTAID012)
Provide First Aid (HLTAID011)
Provide cardiopulmonary resuscitation (HLTAID009)
Provide basic emergency life support (HLTAID010)

Career Guidance - ERS Career Development Assessment

ERS Career Development Assessment - Sydney Course The MCC Careers Centre provides face-to-face professional careers guidance along with the Employment Readiness Scale™ (ERS) tool. The ERS is an online self-assessment tool that measures how ready you are for work, identifies gaps in work readiness, creates action plans to move you towards becoming work ready and makes referrals to programs and services to help you find work. This course is suitable for adults, including graduates,... Read more

Assessments are made against units of competency.

Prepare to participate in a learning environment (FSKLRG001)

BSB30120 Certificate III in Business (Customer Engagement)

BSB30120 Certificate III in Business (Customer Engagement) - Sydney Course The BSB30120 Certificate III in Business (Customer Engagement) course is suitable for students that are looking to build skills for a wide variety of customer service-based employment opportunities. In this customer engagement course, students will develop skills that are relevant to a wide range of business environments that provide a service to customers. With a strong focus on communication skills and... Read more

Assessments are made against units of competency from the Certificate III in Business BSB30120.

Assist with maintaining workplace safety (BSBWHS311)
Deliver and monitor a service to customers (BSBOPS304)
Support personal wellbeing in the workplace (BSBPEF201)
Design and produce business documents (BSBTEC301)
Organise personal work priorities (BSBPEF301)
Participate in sustainable work practices (BSBSUS211)
Use inclusive work practices (BSBTWK301)
Write simple documents (BSBWRT311)
Engage in workplace communication (BSBXCM301)
Apply critical thinking skills in a team environment (BSBCRT311)
Process customer complaints (BSBOPS305)
Assist with customer difficulties (SIRXCEG002)
Advise on products and services (SIRXPDK001)