BSB30120 Certificate III in Business - Sydney Course

Gain a business qualification that helps you succeed at work! The BSB30120 Certificate III in Business provides you with essential soft skills and some technical knowledge to help you thrive at the front line of customer service and business operations to make you more employable.

This Business Certificate will help you gain skills to communicate effectively, work to deadlines, use a wide range of computer applications. You will learn important administrative and organisational skills as well as the ability to engage with and provide services for customers.

You will learn how to help work as an effective team member, use initiative, collaborate and make the right decisions in challenging situations. Attaining a BSB30120 Certificate III in Business will help you to focus on understanding and using business technology to develop official documentation, functional spreadsheets and engaging presentations!

Be prepared to become a complete administrative all-rounder: confident and ready to work in any office environment. This course will give you a foot in the door and ability to progress in a business career.

Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in Blacktown, Carlingford, Chatswood, Epping, Mt Druitt, Richmond, and Ryde. Enrol now!

Course Outline

In this course you will learn:

• Work Health and Safety Requirements
• How to develop self-awareness
• How to use a wide variety of MS Office applications
• How to communicate effectively with clients
• How to work in a team to meet your organisational goals.

Course Outcome

By the end of this course you will be able to:

• Organise and prioritise personal work
• Create professional looking business documents and PowerPoint presentations
• Engage in a professional capacity with your colleagues and clients.

At the end of the course, you will be issued a Certificate in BSB30120 Certificate III in Business where competency has been achieved.

What to Bring

All course material is provided and inclusive with course fees.

Please bring:

• Notebook
• Pen

Prerequisite: Essential

An appropriate level of language, literacy and numeracy (LLN) skills is required to enrol in this course. Macquarie Community College may conduct an LLN assessment as part of the pre-enrolment process.

Fees and Government Subsidy Opportunities

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It's helping people in NSW get the skills they need to find a job and advance their careers.

Smart and Skilled provides eligible students with:

• An entitlement to government-subsidised training up to and including Certificate III.
• Government funding for higher-level courses (Certificate IV and above) in targeted priority areas.

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

NSW FEE-FREE* courses now available, please visit: https://www.macquarie.nsw.edu.au/nsw-fee-free-training

*Eligibility criteria apply. This training is fully subsidised by the NSW and Australian Governments, and as a result your fee is determined through Training Services NSW formal eligibility criteria. Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.

Study Load

The completion time for the Certificate III in Business varies according to the educational background and any relevant experience of the student.
Face to face classes take approximately 3-6 months. The student will be expected to complete approximately 20 hours of study in class and at home per week full time or the equivalent part time.

Credit Transfer and Recognition of Prior Learning

Credit transfer (CT) is defined in the AQF as follows:

• Credit transfer is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications.

Recognition of prior learning (RPL) is defined in the AQF as follows:

• Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit.

This is underpinned by the AQF definition of credit as follows:

• Credit is the value assigned for the recognition of equivalence in content and learning outcomes between different types of learning and/or qualifications.
• Credit reduces the amount of learning required to achieve a qualification and may be through credit transfer, articulation, recognition of prior learning or advanced standing.

For further CT information visit: https://www.aqf.edu.au/sites/aqf/files/credit-transfer-explanation.pdf.

For further RPL information visit: https://www.aqf.edu.au/sites/aqf/files/rpl-explanation.pdf.

If you would like to apply for CT or RPL, please contact us.

Career Opportunities

By the end of this course, you will be able to undertake job roles such as:

• Customer Service
• Administrative Assistant
• Administration Clerk
• Administration Officer
• Clerical Officer
• Enrolment Assistant
• Freight Documentation Clerk
• Human Resources Clerk
• Junior Personal Assistant
• Logistics Clerk
• Office Administrator
• Office Administration Assistant
• Receptionist
• Rural Business Worker
• Secretary
• Support Services Officer
• Word Processing Operator

Core Unit Components (6)

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication

For more information on units please visit https://training.gov.au/Training/Details/BSB30120.

Elective Unit Components (7)

• BSBPEF301 Organise personal work priorities
• BSBWRT311 Write simple documents
• BSBTEC301 Design and produce business documents
• BSBTEC303 Create electronic presentations
• BSBLDR301 Support effective workplace relationships
• BSBXTW301 Work in a team
• BSBOPS304 Deliver and monitor a service to customers

Electives may be altered to suit recognition of previous experience which may reduce course completion times.

For more information on units please visit https://training.gov.au/Training/Details/BSB30120.

How You Will Be Assessed

Assessment (including recognition of prior learning) must:

• Meet the requirements of the relevant training package or accredited course, and
• Be conducted in accordance with the principles of assessment and the rules of evidence, and
• Meet workplace and, where relevant, regulatory requirements.

For this course assessment will entail the following:

• Written and verbal questioning
• Practical demonstrations

Assessments will be written and practical and may take place in:

• The classroom environment
• In the workplace
• By submission of required documentation depending on your mode of delivery.

What Can I Study Next?

Upon successful completion of the BSB30120 Certificate III in Business, you can further develop your skills by studying any business qualification at Certificate IV level or higher or any other qualification relevant to the industry you work in which requires prerequisite knowledge of office administrative skills.

Delivery Mode

We offer training in formats that suit you and your workplace in accordance with the training package.

BSB30120 Certificate III Business is available in the following learning mode:

• Classroom based: experienced and engaging trainers will take you through the course material face to face.

Classroom learning for this course may include:

• Text book references
• White board notes and visuals
• PowerPoint presentations
• DVD’s
• Class discussions and group tasks
• Case studies and scenarios
• Practical simulation and group role play

Logistical Information

Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in Blacktown, Carlingford, Chatswood, Epping, Mt Druitt, Richmond, and Ryde. Enrol now!

Other areas of delivery assessed on request.

Workplace based training delivered in your workplace.